Often many visits are necessary for you to feel comfortable with your purchase. We never charge for designs if the customer doesn’t go ahead with any work – and we never charge more if we have visited you multiple times to discuss your purchase before you buy. You get to look at actual colour options, frame textures i.e. standard or with wood grain, and all the security features which make our windows stand apart from the competition.
Our Design Team are here to help
Our quotations are very detailed, if you have any questions as to the technical information included then please do not hesitate to ring one of our Design Team who would be please to clarify any points of question.
Your quotation will include:
After you have agreed a contract with us, we send our technical surveyor to your home to take accurate measurements.
All made from scratch at our own factory, going through 7 stages of manufacturing before being inspected by our factory manager who inspects every project before it leaves.
We continually invest heavily in product development to ensure our products are thermally efficient, strong and most secure on the market.
All our fitters are MTC approved which means they are capable of fitting products to meet building regulation standards, but most importantly they understand this is your home and treat it with care.
We will take your old windows away and dispose of them in the most environmentally friendly and safe way possible.
We want you to be 100% happy with your installation so we arrange for our Customer Care Supervisor to visit you on the day of completion or shortly after to ensure your approval.
A Finesse installation gives you peace of mind of an insurance backed comprehensive 10 year guarantee which protects your consumer rights. Should you have any issues our service team will always attend to any issues within a few days and often within the same day if the issue is urgent.
Finesse Windows Ltd