FINESSE Windows GUIDE TO BUYING OR REPLACING YOUR Windows

Finesse Windows represents over 4 decades of our family’s life’s work. We care deeply about its success and reputation and want every member of our team and every customer to feel that unique sense of dealing with a truly customer focused family business.

Schedule an Appointment: 0121 433 3027

Send an Email: enquiries@finesse-windows.co.uk

FINESSE WINDOWS

Customer Satisfaction

We are immensely proud of our track record for customer satisfaction, which reflects in hundreds of positive reviews and word of mouth recommendations. However, it is not only our customers that are impressed by the work we do.

Not all uPVC windows are the same – from the design and manufacture process to the materials and installation. We pride ourselves on an intimate knowledge of what goes into making a great uPVC double or triple glazed window. Using the latest manufacturing techniques, and the finest materials, to craft windows that are much more than just something that fills a hole in a wall. In simple terms our Elegance range of windows are the best quality window product available in the market. They are available in a variety of colours, with a large selection of glass types and finishes.

New windows are an investment, and our team are here to ensure you make the right decisions for your home. #wecare

The following guide will hopefully remove some of the myths and answer the questions related to new windows for your home. We will explain how they can add value to your home, and the almost endless styles and colours available. Finally we will talk about our guarantee and our Decade of Care.

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ADDING VALUE TO YOUR HOME

In simple terms if your windows show signs of damage, old age or are single glazed they can potentially reduce the value of your home.

Replacing old windows is an investment, and an important one if you are thinking about selling your home. However, replacing your windows also improves your home for you and your family, making the home more secure, and more energy efficient, than older windows.

MODERN EFFICIENCY

If your home has single glazed windows, which are known to have poor insulation properties, can be a ‘put off’ to buyers. Replacing these with uPVC double glazing is likely to increase the value of your property as these are seen as an essential for a modern-day home, alongside improving the thermal efficiency of your home.

Security – Comfort - Style

When buying a property with old windows you don’t really know the condition they are in until you have properly moved in. There are many issues, from decolouring, blown glass units, condensation, faulty locks and seals and reduced security levels.

New windows represent an energy-efficient, weatherproof, and secure home; protecting you and your family. As a seller it is also worth considering acoustic glass which helps reduce noise pollution. Your investment in new windows gives your home an attractive look, and takes away the hassle from a potential buyer.

The Elegance Window range from Finesse Windows are in our opinion the most secure windows on the market giving you and potential buyers peace of mind. All our windows feature Police approved “Secure by Design” locking technology, have full steel reinforcing in the frame, and have 8 locking points as standard.

FINESSE WINDOWS

Window Security

The glass units in all the windows manufactured by Finesse Windows are all fixed into position using internal glazing beads. This crucial detail makes it impossible to de-glaze the unit from the outside – a home intruders’ favourite method of entry.

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FINESSE WINDOWS

HOW MUCH WILL REPLACEMENT DOUBLE-GLAZING COST?

Window prices are dependent on many factors including size, shape, style and glass type.

What is often neglected is what is important to you as a homeowner; too many companies are just happy to provide you with replacement windows, but there is far more to double glazed windows that plastic and glass, we want you to consider what is most important to you, the safety and security of your family, alongside something stylish which adds value to your home. From our perspective our Design Experts work with you to ensure the product we are quoting is the right solution to your needs.

Remember the cost of your double-glazing is dependent on:

  • How many made-to-measure double-glazed windows you require
  • The size and shape of the made-to-measure double glazed windows you require
  • Your choice of style
  • Your choice of colour
  • Your choice of glass
  • Your choice of hardware

Every home is different – so we treat each project as a bespoke project

Remember when you are getting a quotation it is more than just plastic and glass, with Finesse it is the knowledge that every part of the product is built properly by our team in-house; every window is installed by our own team of skilled fitters and every installation is managed with care. It is what Finesse Windows have been built on for the last 40 odd years of supplying uPVC double glazing windows, doors and conservatories to customers in and around Birmingham and the West Midlands and what in 2021 resulted in Finesse Windows winning the Which? Trusted Traders – Trader of the Year Award.

The best way to find out how much replacement uPVC windows will cost you is really simple – give us a call. One of our Design Experts will visit and work out the right price for the right solution to your needs with NO OBLIGATION to buy. No hard sell or pressure techniques favoured by our competition, just simple clear transparent facts and pricing, with the knowledge that should you choose Finesse Windows, every element will have been Designed, Manufactured and Fitted with Care – what price can you put on that!

What makes up the cost of Double-Glazed Windows?

BESPOKE DESIGN SERVICE

Sometime many visits are required for you to feel comfortable with making such high value purchases. We don’t charge for design visits and consultations, we can provide material colour samples, you can visit our showroom, and walk around the factory to see where the magic happens in production.

There are so many decisions for you to make; the windows style, the frame colours, the glass – we don’t believe in one size fits. Every window manufactured by Finesse Windows is made to measure.

MANUFACTURE AND INSTALLATION

From survey through to final installation every stage of the window manufacture and installation is checked. During manufacture a window will go through 7 checked individual stages of manufacture and then is inspected by our Factory Manager who checks one last time before the windows leave the building. We are proud to be able to say our windows are MANUFACTURED IN BIRMINGHAM

We continually invest in improving our products as technologies change; we always want our windows to be the most secure, thermally efficient, strong and stylish products on the market.

Our fitting teams are all MTC approved which means they are capable of fitting products to meet building regulation standards. They also understand this is your home and will treat it with care.

When replacing your windows’ we will take your old windows away and dispose of them in the most environmentally friendly and safest way possible.

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AFTER CARE AND A DECADE OF CARE

We want you to be 100% happy with your installation, so we will arrange for our Customer Care Supervisor to visit you on the day of completion or shortly after to make sure you are happy.

A Finesse installation gives you peace of mind of an insurance backed comprehensive 10 year guarantee or as we prefer to call it our DECADE OF CARE.

Arched Windows or Round Windows – No Problem!

Even after over 40 years of trading we’re still constantly surprised by the imagination of our customers, but we shouldn’t be. There’s nothing like putting your personal stamp on a property.

So whether it’s a little tweak or complete re-invention of an existing design, we know it might just be the thing to set your home improvement apart from the rest. If you have something in mind that’s a bit ‘out of the ordinary’ just call us to discuss your plans. Whether it be a ‘special shaped frame’ or an ‘intricate lead design’, a ‘particular shade of colour’ or the ‘inclusion of specialist sound reducing glass’ – you name it we’ve probably done it. If the solution to your question is within our capability we will work alongside you to design a bespoke solution for your home.

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FREQUENTLY ASKED QUESTIONS

The cost to double glaze a window can vary greatly depending on the design, size, shape, style and materials required.

Some factors that can affect the final price include the following:

The number of panes of glass (more panes means a higher cost)

The type of glass used (toughened or safety glass will be more expensive than standard glass)

The type of frame and trim used (metal frames are generally more expensive than wood or uPVC frames)

The complexity of the design

Triple glazing can add an extra layer of security to your home, as well as better sound and thermal protection. In the winter, triple glazing can keep your home warmer, and in the summer, it can keep it cooler. It's also been shown to reduce noise levels by up to 50%. So, if you're looking for a more comfortable and energy-efficient home, triple glazing is definitely worth considering.

It depends on your specific situation. If you have older windows that are drafty and need to be replaced anyway, then it might make sense to do them all at once. However, if your windows are in good condition and don't need to be replaced yet, you can probably get away with just replacing the ones that eventually break or become damaged.

Replacing all of your windows at once can definitely be more convenient in the long run, since you won't have to worry about doing it again for a while. But if money is tight or you don't want the hassle of dealing with a major home renovation project, then it's perfectly acceptable to wait until later and just replace one or two at a time.

The cost of double glazing a house in the UK can vary depending on the size and style of window chosen. However, don’t forget that the price you can expect to pay will also include the labour and materials.

The cost to double glaze a window can vary greatly depending on the design, size, shape, style and materials required. Some factors that can affect the final price include the following:

  • The number of panes of glass (more panes means a higher cost)
  • The type of glass used (toughened or safety glass will be more expensive than standard glass)
  • The type of frame and trim used (metal frames are generally more expensive than wood or uPVC frames)
  • The complexity of the design

It depends on your specific situation. If you have older windows that are drafty and need to be replaced anyway, then it might make sense to do them all at once. However, if your windows are in good condition and don't need to be replaced yet, you can probably get away with just replacing the ones that eventually break or become damaged.

Replacing all of your windows at once can definitely be more convenient in the long run, since you won't have to worry about doing it again for a while. But if money is tight or you don't want the hassle of dealing with a major home renovation project, then it's perfectly acceptable to wait until later and just replace one or two at a time.

This is depending on the individual requirements of your project – our Customer Relationship Team will keep you informed all along the duration of the project.

After agreeing a contract we then take a 25% deposit which is then covered by a statutory 14 day cooling off period, whereby you can cancel the order if you wish with no financial repercussions.

During this 14 day period we carefully measure the exact sizes of all items to be manufactured by way of technical survey. We double check everything that has been agreed and ensure that all the specifications match your expectations. We also take the time to carry out a risk assessment of your property.

Finesse Windows then start the manufacturing process, ensuring at every stage we are working to our high quality standards. During this manufacturing process, we will contact you to arrange and confirm the Installation Date. Before each and every Window leaves the factory our Factory Supervisor personally checks every single manufactured item to ensure it is perfect. We contact you by post to offer you a firm installation date which you can confirm or re-arrange. On the day of installation our fitting team will work with you to ensure minimum disruption and mess to your family and your home. They bring their own doormats and vacuum. Upon completion the Installation Team will do a final review with you by taking you around your installation in your home and showing you all aspects of the installation to ensure the expected high quality levels of finish have been met.

Finesse Windows honour your 10 year After-Care service promise should you ever need to contact us. It is common for our clients to contact us two or three times during their ‘decade of care’ to attend to minor issues that emerge from time to time and to ensure the installation is maintained to a high standard.

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WHAT WE OFFER

DESIGNING YOUR PERFECT WINDOW

Our detailed design consultations with you will help make the most of a massive range of choice in colours, materials and styles.

By bringing together your aspirations with our expertise, we’ll make sure you get the perfect results you want. As everything’s built to order in our own factory, you know the virtual will become a practical reality. Selecting the perfect material, colour and glass option for your window can completely transform your home’s overall look. That said our most popular windows are still white!

GLASS

CHOOSE YOUR GLASS

There are 19 Standard and 8 Premium Elegance Glass designs to choose from – to suit every kind of property from Victorian to modern minimalist. They bring together the best aesthetics with the latest materials and technology to deliver outstanding build quality and performance.

If you want something really different, our unique all-under-one-roof service can adapt to suit the most individual of needs.

Then you can choose your glass design, take your pick from plain to patterned, tinted to Queen Anne, leaded lights to stained glass opulence. Whatever your imagination can conjure up, we can make happen.

Decorative Glass can be carefully matched and designed to your exact specifications.

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LEADED GLASS

Perfect for period homes wanting to maintain traditional features, leaded glass can add stunning patterns to your windows. One of the most popular pattern is Georgian Lead, which used square and rectangular patterns to replicate bars found on wooden windows.

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OBSCURE GLASS

Designed for style alongside practicality, Obscure glass is a popular choice for rooms requiring more privacy such as bathrooms.

Obscure glass is available in a range of textured and etched designs and can vary in opacity. Etched glass tends to be more decorative making the glass a focus point in the room.

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STAINED GLASS AND BEVELLED GLASS

Not just for Church windows, we are increasingly being asked to encapsulate stain glass or replicate stained glass effects in our windows.

COLOUR

CHOOSE YOUR FRAME COLOUR

Your windows can be tailored to reflect your individual style. If traditional white isn’t your preference we have a wide range of standard colours, you can even mix and match i.e. Cream external, Irish Oak internal. The Irish Oak, Rosewood and Golden Oak options feature a realistic woodgrain pattern whereas the other colour options feature a consistent flat colour. Many other colours can be applied upon request - ask us and we will work together to find a solution that suits your requirements.

FRAME

CHOOSE YOUR FRAME KIND

UPVC

At Finesse Windows we only manufacture windows in uPVC – we use the latest in materials and manufacturing technology to create our windows. uPVC Windows are both robust and durable. At Finesse Windows, all our windows are fully reinforced by steel (Please note: not every company does this). All joints are welded and strengthened. uPVC windows don’t fade, rust or rot, and are A Rated when it comes to energy efficiency.

If you are looking for modern, yet stylish, cost effective and highly secure windows then uPVC windows will work perfectly in your home.

WOOD WINDOWS

A timeless choice for the home, but now are used more on listen buildings and village cottages. uPVC windows are now able to replicate the look for wooden windows.

Aluminium Windows

Contemporary looking, Aluminium windows are strong and sleek and can be a highly cost effective option for windows. Don’t forget to add those finishing touches

  • Decorative Glass
  • Ornate Astragal Bars and Leading
  • Unique handles

ORNATE WINDOW BARS

These are used to replicate period features in old and new properties. Glazed bars help mimic the appearance of individual panes of glass but with the beauty of complete flexibility.

Window bars can be applied to both uPVC and Wooden Windows and can add both a stunning decorative touch but also can be matched to the finish and colour of the window panes.

HANDLES & HARDWARE

The final touch to any double-glazed window will be the handle – the options are infinite with modern, minimal, traditional or contemporary – it really is up to you.

FINESSE WINDOWS

ORDERING WITH CONFIDENCE

Our Finesse team thrives on customer satisfaction. From first contact through to aftercare, every company representative strives to exceed your expectations. People are at the centre of everything we do, we understand the value of personal relationships throughout your journey with us.

Quality matters and we achieve award-winning results because we work closely with you, our customer, to ensure we deliver a product you are delighted with. Our overarching aim is to complete your project in the most efficient way possible and to leave you with the feeling that the investment you have made in your home improvement is the best money you have ever spent on your home.

Our customers often tell us that it is our unique ‘Finesse Way’ that impresses them the most. Ensuring they return to us for future home improvements and regularly recommending us to their friends and family. Our expertise, care and attention to detail enables us to provide a product and breadth of service that is unparalleled and has seen us collect many awards over the decades. One of the awards we are most proud of is winning the Which? Trusted Trader of the Year award 2021.

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Standing out from the crowd with a can-do attitude and ongoing charity work. Finesse Windows Limited has been named Which? Trusted Trader of the Year 2021

FINESSE WINDOWS

The Finesse Way - 6 Stage Process

Our entire six stage process takes place in house under one roof. Giving you peace of mind that you will be guided throughout your entire journey with us. Our partnership with you begins with stage 1 and continues throughout stage 6 and beyond.

Stage 1

Design

The design process helps you make an informed decision on your home improvement investment. Your designer will show you a sample of the products in our range so you can see and feel the quality of our products. They will bring your design to life by superimposing it onto photographs of your home to help you visualise the end product. Your designer would also be delighted to invite you to our showroom to demonstrate the majority of the products we manufacture. They will also take you on a tour of our production factory.

Stage 2

Survey

During the survey stage an MTC accredited surveyor will visit your home and measure exact sizes for the product you have chosen. They will also check for building regulation compliance.

Stage 3

Manufacture

During the production stage your chosen product will be manufactured in our own onsite production factory y our team of experience craftsmen. Manufacturing our own products enables us to have full control of the quality and specification of your product.

Stage 4

Install

The installation of your chosen product will be completed by accomplished MTC accredited installers. They will ensure our unique installation standards are adhered to, while also looking after your home with keen attention to detail. Our installation supervisory team are also on hand throughout the length of your install to ensure a smooth and pleasant experience.

Stage 5

Service

On completion of your project, when we leave your home, that is not the end of our commitment to you. Our dedicated service team are on hand should you have any further queries or questions.

Stage 6

Decade of Care

On completion of your installation, you have peace of mind that you are protected by the most comprehensive warranty in the industry. Throughout your decade of care, if required, you can count on our dedicated team of service engineers to attend to any potential remedial work.

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Download your Windows brochure

Take a look at our latest Brochure to see just a few of our brilliant designs for your new windows. Simply fill in the form and instantly access our online brochure.


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JUST TO GIVE YOU PEACE OF MIND

Finesse has been leaving a smile on the face of happy customers for over four decades. We are immensely proud of our track record for customer satisfaction, which reflects in hundreds of positive reviews and word of mouth recommendations.

However, it is not only our customers that are impressed by the work we do. Finesse is also recognised and accredited by the following bodies, each of which operates with consumers in mind:

TGAS

Finesse Windows Ltd is a member of The Glazing Arbitration Scheme (TGAS), the primary alternative dispute resolution scheme in the glazing industry.

WHICH? TRUSTED TRADERS

Which? is the go-to brand for trust and integrity throughout the UK and Finesse is proud to be an accredited Which? Trusted Trader, as well as a multi-time Which? Trusted Trader of the Month award recipient. In 2021, Finesse won the Which? Trusted Trader of the Year Award.

FENSA

FENSA is the government-authorised scheme that ensures all new window and door installations comply with current building regulations. Every door and window we produce is crafted to FENSA guidelines, and our continued accreditation is based on monthly spot-checks and project audits.

FAIRTRADES HOMEPRO

FairTrades HomePro provides our Insurance Backed Guarantee (IBG). An IBG is a mandatory requirement within the glazing industry and provides customers with unparalleled peace of mind. FairTrades independently checks every Finesse Windows installation and publishes customer feedback on their website.

BFRC

The British Fenestration Ratings Council is responsible for the assessment of the insulation properties of Doors and windows, and they provide official ratings accordingly. Each of our windows is assessed and accredited, and we hold two direct licenses with the BFRC.

BUILDCHECK

BuildCheck carries out annual audits on all Finesse Windows processes to verify our continued BFRC accreditation. Spot checks across our design, manufacturing and purchasing processes verify that all our products meet prescribed specifications.

NO ROUGE TRADERS HERE

No Rogue Traders Here works with the councils and trading standards offices of Birmingham, Solihull, Wolverhampton and Warwickshire to verify the integrity and quality of Finesse installations. We are proud to be a recommended trader under the scheme.

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