As a family business, the one way in which Finesse Windows can truly stand out from the crowd is through our people. The nature of our entire service, which incorporates the entire process from design and manufacturing through to installation and aftercare, means that having the right experts in the right areas of the chain is paramount, so that is exactly what we do!
With hundreds of years of experience between them, our team has the knowledge and past achievements to ensure that every project meets and exceeds the requirements of our customers. While you can find out more about what each of our experts bring to the table on the dedicated Experts page here on the site, you can expect certain qualities from every single member of the team, no matter what stage your project is at:
Friendly and approachable
Putting the customer first is not a marketing slogan at Finesse Windows. Instead, it serves as our entire philosophy and whether you would like to know more about how your designs are proceeding, or perhaps want more information during the installation phase, our team is always on hand to not only put in the work, but keep the customer informed.
Highly skilled in their areas
Our designers do not carry out installations and our product manufacturers do not handle customer care. Rather than putting together a team of individuals that are able to handle the entire process to a certain degree, we have put people in place that are truly passionate and knowledgeable of the area of the business that they work on. Fully trained and abreast of the latest industry developments. While knowledge and experience counts for a lot, Finesse Windows also prides itself on offering customers the opportunity to make use of the latest technological advancements to achieve even better results. From energy efficiency to home security, an important part of what our team has to offer comes from being up to date on the latest possibilities and being forthcoming when recommending their integration into new projects.
Familiar with a multitude of sectors
Whether you are looking to use Finesse domestically, commercially or as part of education, our skills and expertise transcend all areas, leading to highly impressive results no matter the requirements or location.
As you can tell, we are immensely proud of our team and the work that they do. The Finesse Windows philosophy is shared between every single individual, allowing us to deliver outstanding results through experience, knowledge and teamwork. If you want to see us all in action, be sure to head over to the Contact page to get in touch and find out exactly what our unique approach can do for you.
I recognise that having people working in your home can be an uncomfortable experience so I make sure that all our fitters bend over backwards to make our customers feel at ease. We take good care of our customer’s homes, just as I would expect someone else to treat my own.
I’m extremely proud of our manufacturing process and the quality of our finished product speaks for itself. I love it when our customers take the time to come into our factory to see their windows being made.
It’s my job to ensure that the production of your order is completed to the highest of standards through constantly evaluating our processes to ensure that we deliver the very best. Quality control can be seen at every opportunity; from the moment we receive materials through to the hand finishing of each window and door we make. It would be my pleasure to show you around our factory.
My role at Finesse is to ensure that the installation runs smoothly. I am the link between your fitting team and the production team, and I’ll be on hand throughout your installation period. The best part of my job is visiting you post installation to answer any operational questions you may have and to ensure that you are entirely satisfied with our service.
Our Showroom is open:
Monday to Friday 8:30am - 5:00pm
Saturday 10:00am - 4:00pm
39 Melchett Road
Free Home Survey
Free Home Survey with one of our home improvement consultants....
Registered in England & Wales: Finesse Windows Ltd, C/O Nicklin LLP, Church Court Stourbridge Road, Halesowen, B63 3TT Company Reg No: 1549969 VAT No: 346 3582 43
Complaints - Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use TGAS (The Glazing Arbitration Scheme) for dispute resolution. In the unlikely event of that we cannot remedy your complaint to your satisfaction and you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.