As a family business, the one way in which Finesse Windows can truly stand out from the crowd is through our people. The nature of our entire service, which incorporates the entire process from design and manufacturing through to installation and aftercare, means that having the right experts in the right areas of the chain is paramount, so that is exactly what we do!


With hundreds of years of experience between them, our team has the knowledge and past achievements to ensure that every project meets and exceeds the requirements of our customers. While you can find out more about what each of our experts bring to the table on the dedicated Experts page here on the site, you can expect certain qualities from every single member of the team, no matter what stage your project is at:

Friendly and approachable

Putting the customer first is not a marketing slogan at Finesse Windows. Instead, it serves as our entire philosophy and whether you would like to know more about how your designs are proceeding, or perhaps want more information during the installation phase, our team is always on hand to not only put in the work, but keep the customer informed.

Highly skilled in their areas

Our designers do not carry out installations and our product manufacturers do not handle customer care. Rather than putting together a team of individuals that are able to handle the entire process to a certain degree, we have put people in place that are truly passionate and knowledgeable of the area of the business that they work on. Fully trained and abreast of the latest industry developments. While knowledge and experience counts for a lot, Finesse Windows also prides itself on offering customers the opportunity to make use of the latest technological advancements to achieve even better results. From energy efficiency to home security, an important part of what our team has to offer comes from being up to date on the latest possibilities and being forthcoming when recommending their integration into new projects.

Familiar with a multitude of sectors

Whether you are looking to use Finesse domestically, commercially or as part of education, our skills and expertise transcend all areas, leading to highly impressive results no matter the requirements or location.

As you can tell, we are immensely proud of our team and the work that they do. The Finesse Windows philosophy is shared between every single individual, allowing us to deliver outstanding results through experience, knowledge and teamwork. If you want to see us all in action, be sure to head over to the Contact page to get in touch and find out exactly what our unique approach can do for you.

Meet The Team!

Our trusted team of employees


Jennie Arch

Client Relationship - Design & Supply

I am here to help and advise all our lovely customers no matter at which stage they are on with their Finesse journey - be it the first smiling face you meet as you enter our showroom or the helpful voice on the end of telephone, I am here, happy and willing to help you


Lindsey Betts

Client Relationship - Build & Install

I am here to update all clients as to the status of their contract. My role is to coordinate all of our contracts and to communicate constantly to ensure that all our clients can get immediate answers to any queries they may have.


Lorraine Moore

Client Relationship - Service & Aftercare

I have over 20 years of experience within the double glazing industry and I am the dedicated service team coordinator. My main role is to be on the end of the phone to ensure that all our customers are looked after all the way through the 10 year service guarantee period. If there are any concerns with anything we have installed within the last decade I am here to help and to rectify any issues.


Wayne Martin

Design Team Manager

With more than 20 years experience in the windows, Doors, Conservatories and other home improvements business. My key role with Finesse Windows is to ensure our design team deliver a knowledgeable, informative and enjoyable experience to all of our valued customers. I am available to assist or advise throughout the full process of project planning through to completed installation.


Lee Shellam

Installation Manager

With over 20 years fitting and management experience in the fenestration and construction industry. I draw upon this experience to lead our installations department and fitting teams to ensure the best possible installation experience for our customers.


Milan Suja

General Manager

Hi my name is Milan, I'm privileged to say I am responsible for all of our company operations, their efficiency and success. I have a systematic approach for achieving business goals for the benefit of our customers. I am bringing the experience I have built up in many industries in many countries and pouring it into Finesse.


Russell & Ellie


We are exceptionally proud to be able to carry on with the Finesse Windows story started by our parents over 4 decades ago. In 2021 we were honoured to accept the Which? Trusted Trader of the Year award on behalf of all of the Finesse Team. We have a highly skilled and dedicated team behind us; it would be our pleasure to help you with your project.

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