Finesse Windows Guide to buying or replacing your Garage Door

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FINESSE WINDOWS GUIDE TO BUYING OR REPLACING YOUR GARAGE DOOR

Schedule an Appointment: 0121 433 3027

Send an Email: enquiries@finesse-windows.co.uk

Bespoke Designs

DECADE OF CARE

40+ YEARS EXPERIENCE

FULLY INSURED

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Replacing Your Garage Door

Finesse Windows represents over 4 decades of our family’s life’s work. We care deeply about its success and reputation and want every member of our team and every customer to feel that unique sense of dealing with a truly customer focused family business.

We are immensely proud of our track record for customer satisfaction, which reflects in thousands of positive reviews and word of mouth recommendations. However, it is not only our customers that are impressed by the work we do.

Although your garage is designed to house your car, most of the time it ends up being used for storing other items. Whatever you keep in it, you'll need to be sure your garage door keeps things safe and secure. However, security is not the only consideration when choosing a garage door, as adding a garage door with style can also add value to your home.

At Finesse, we pride ourselves on an intimate knowledge of what goes into making a great garage door. We use the latest manufacturing techniques, and the finest materials, to craft doors that are much more than just something that fills a hole in a wall.

A garage door can quickly become the focal point for your home, even if that is only down to its sheer size. Anyone looking to make their property look as good as possible will want to ensure that their garage door is part of the plan and while looks are important, we install the latest designs and technology to ensure that your doors can even make life a little easier.

The following guide will hopefully remove some of the myths and answer the questions related to a new Garage Door for your home.

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DOOR TYPE

TYPES OF GARAGE DOORS

There are 4 main types of Garage Doors:

Up & Over Garage Doors

Key Features:

Suitable for use on all types of properties as can be supplied in Modern or Traditional Designs
Can be fully retractable or with a canopy design
Manual or Automated
Full range of colours

Side Hinged Garage Doors

Key Features:

Suitable for use on all types of properties as can be supplied in Modern or Traditional Designs
½ & ½ split or 2/3 & 1/3
Simple mechanism – which is simple to maintain
Opens Outwards with full drive through height and width
Full range of colours and the option to have glazed windows

Sectional Garage Doors

Key Features:

Suitable for use on all types of properties as can be supplied in Modern or Traditional Designs
Door is insulated and sealed for enhanced energy efficiency
Enhanced security features
Robust and maintenance free exterior skin
Full range of colours and the option to have glazed windows

Roller Shutter Garage Doors

Key Features:

Automated as standard
No swing out so ideal for short driveways
Full range of colours

PRODUCED & INSTALLED LOCALLY

Garage Door Designs

Garage doors have evolved significantly over the past few decades. No longer do you find the same repetitive on every homes garage – you can now fully customise your doors in a wealth of colours, styles, materials and operations that you like.

When it comes to buying a new garage door, the process can sometimes be daunting. There are so many different styles and functions, that it can be difficult to know just which one is best for you and your home. Is a wooden garage door durable enough? What exactly is a roller garage door?

Up & Over and Side Hinged Garage Doors from Finesse Windows are probably the two most diverse type of garage door when it comes to design because it is possible to produce your own bespoke design.

Up and Over Garage Doors come in 2 styles – retractable and canopy and are the most common king of Garage Door fitted in the UK, they are available in a wide range of colours, patterns and finishes including wood effect. Up & Over Garage Doors are suitable for single and double garages and offer a great value to suit all budgets.

Side-hinged garage doors, as the name suggests, open like traditional double doors that you might find on your conservatory. Side-hinged garage doors swing open horizontally. They are perfect for garages that are being used as a work or living space.

Roller Garage Doors are simple and stylish that maximises the available space in your garage. Even the narrowest of garages with minimal headroom solutions can be met using a slimline cassette option, alongside openings with irregular dimensions such as sloped or uneven ground or those with arched roofs. Again suitable for single and double garages they are available in a large range of colours, finishes and widths to design the perfect solution for your home.

Sectional Garage Doors are made of separate sections which rise vertically so you do not lose any space on your driveway, and provide a full opening drive-through width to give extra room. Sectional Garage Doors are an ideal choice for Birmingham homes where space is of a premium. Again suitable for single and double garages they are available in a large range of colours, finishes including the option for glazed panels.

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Why buy a new Garage Door?

There are many reasons which our customers contact us to discuss new garage doors for their West Midlands home.

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AESTHETICS

A garage door is one of the main external feature of your home. An attractive door can bolster the aesthetic appeal of your home overall, leading to greater kerb appeal and possibly even an increase in value.

SECURITY

Garages are prime targets for intruders. A visibly older and weaker garage door will be an attractive target for thieves. A brand new garage door with all the latest security features which come as standard on Finesse Windows garage doors will be the best deterrent and defence against potential intrusion.

ADDITIONAL LIVING SPACE

With us all looking for that additional living space, a renovated garage often requires an upgraded door. If you’ve renovated your garage with the intention of using it as a living space, you may wish to install a garage door that caters for heavy foot traffic, such as a side-hinged garage door.

Steel or Wood?

Garage Doors are available in different materials which have pros and cons:

Steel

Steel is the most common material used for making garage doors across the West Midlands. This is largely due to steel’s strong, yet workable nature, meaning that it offers excellent security for your property. Steel is an extremely robust material that guarantees superb protection and insulation all year round.

Wood

If you are after a particularly good-looking style of garage door, timber is the perfect option. Wooden garage doors are popular thanks to their inviting appearance, natural strength and durability.

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What makes up the cost of a new Garage Door?

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BESPOKE DESIGN SERVICE

Sometime many visits are required for you to feel comfortable with making such high value purchases. We don’t charge for design visits and consultations, we can provide material colour samples, you can visit our showroom, and walk around the factory to see where the magic happens in production.

There are so many decisions for you to make; the Garage Door type, the style, and the colours – we don’t believe in one size fits. Every Garage Door supplied by Finesse Windows is made to measure and designed to your exact needs.

MANUFACTURE AND INSTALLATION

From survey through to final installation every stage of the Garage Door manufacture and installation is checked. During manufacture a Garage Door will go through 7 checked individual stages of manufacture and then is inspected by our Factory Manager who checks one last time before the Garage Door leave the building.

We continually invest in improving our products as technologies change; we always want our Garage Doors to be the most secure, energy efficient, strong and stylish products on the market.

Our fitting teams are all MTC approved which means they are capable of fitting products to meet building regulation standards. They also understand this is your home and will treat it with care.

It goes without saying that we want all of our projects to look incredible and this is achieved by using the finest materials and the latest manufacturing techniques to bring a vision to life.

Unlike some companies, we have the opportunity to guarantee this quality too, thanks to our approach that encompasses the entire process, from design all the way through to manufacture, installation and aftercare.

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AFTER CARE AND A DECADE OF CARE

We want you to be 100% happy with your installation, so we will arrange for our Customer Care Supervisor to visit you on the day of completion or shortly after to make sure you are happy.

A Finesse installation gives you peace of mind of an insurance backed comprehensive 10 year guarantee or as we prefer to call it our DECADE OF CARE.

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FREQUENTLY ASKED QUESTIONS

We often find out that garage doors are often overlooked by homeowners, even though a garage door is often an additional entryway into your home. We recommend that you give a replacement garage door some serious thought if you notice any of the following:

Wear & tear
Movement issues
Noise
Security Concerns

A new garage door can take anywhere from 3 hours to a full day for a complete install.

A Finesse installation gives you peace of mind of an insurance backed comprehensive 10 year guarantee or as we prefer to call it our DECADE OF CARE

Garages come in various sizes. You should ensure that the garage door size you choose is suitable for your personal requirements.

There are many factors which will dictate your Garage Doors lifespan such as the weather, usage, maintenance and how it was fitted. However a typical Garage Door will last between 15 and 30 years.

After agreeing a contract we then take a 25% deposit which is then covered by a statutory 14 day cooling off period, whereby you can cancel the order if you wish with no financial repercussions.

During this 14 day period we carefully measure the exact sizes of all items to be manufactured by way of technical survey. We double check everything that has been agreed and ensure that all the specifications match your expectations. We also take the time to carry out a risk assessment of your property.

Finesse Windows then start the manufacturing process, ensuring at every stage we are working to our high quality standards. During this manufacturing process, we will contact you to arrange and confirm the Installation Date. Before each and every Window leaves the factory our Factory Supervisor personally checks every single manufactured item to ensure it is perfect.

We contact you by post to offer you a firm installation date which you can confirm or re-arrange. On the day of installation our fitting team will work with you to ensure minimum disruption and mess to your family and your home. They bring their own doormats and vacuum. Upon completion the Installation Team will do a final review with you by taking you around your installation in your home and showing you all aspects of the installation to ensure the expected high quality levels of finish have been met.

Finesse Windows honour your 10 year After-Care service promise should you ever need to contact us. It is common for our clients to contact us two or three times during their ‘decade of care’ to attend to minor issues that emerge from time to time and to ensure the installation is maintained to a high standard.

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ORDERING WITH CONFIDENCE

Our Finesse team thrives on customer satisfaction. From first contact through to aftercare, every company representative strives to exceed your expectations. People are at the centre of everything we do, we understand the value of personal relationships throughout your journey with us.

Quality matters and we achieve award-winning results because we work closely with you, our customer, to ensure we deliver a product you are delighted with. Our overarching aim is to complete your project in the most efficient way possible and to leave you with the feeling that the investment you have made in your home improvement is the best money you have ever spent on your home.

Our customers often tell us that it is our unique ‘Finesse Way’ that impresses them the most. Ensuring they return to us for future home improvements and regularly recommending us to their friends and family. Our expertise, care and attention to detail enables us to provide a product and breadth of service that is unparalleled and has seen us collect many awards over the decades. One of the awards we are most proud of is winning the Which? Trusted Trader of the Year award 2021.

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Standing out from the crowd with a can-do attitude and ongoing charity work. Finesse Windows Limited has been named Which? Trusted Trader of the Year 2021

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The Finesse Way - 6 Stage Process

Our entire six stage process takes place in house under one roof. Giving you peace of mind that you will be guided throughout your entire journey with us. Our partnership with you begins with stage 1 and continues throughout stage 6 and beyond.

Stage 1

Design

The design process helps you make an informed decision on your home improvement investment. Your designer will show you a sample of the products in our range so you can see and feel the quality of our products. They will bring your design to life by superimposing it onto photographs of your home to help you visualise the end product. Your designer would also be delighted to invite you to our showroom to demonstrate the majority of the products we manufacture. They will also take you on a tour of our production factory.

Stage 2

Survey

During the survey stage an MTC accredited surveyor will visit your home and measure exact sizes for the product you have chosen. They will also check for building regulation compliance.

Stage 3

Manufacture

During the production stage your chosen product will be manufactured in our own onsite production factory y our team of experience craftsmen. Manufacturing our own products enables us to have full control of the quality and specification of your product.

Stage 4

Install

The installation of your chosen product will be completed by accomplished MTC accredited installers. They will ensure our unique installation standards are adhered to, while also looking after your home with keen attention to detail. Our installation supervisory team are also on hand throughout the length of your install to ensure a smooth and pleasant experience.

Stage 5

Service

On completion of your project, when we leave your home, that is not the end of our commitment to you. Our dedicated service team are on hand should you have any further queries or questions.

Stage 6

Decade of Care

On completion of your installation, you have peace of mind that you are protected by the most comprehensive warranty in the industry. Throughout your decade of care, if required, you can count on our dedicated team of service engineers to attend to any potential remedial work.

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JUST TO GIVE YOU PEACE OF MIND

Finesse has been leaving a smile on the face of happy customers for over four decades. We are immensely proud of our track record for customer satisfaction, which reflects in hundreds of positive reviews and word of mouth recommendations.

However, it is not only our customers that are impressed by the work we do. Finesse is also recognised and accredited by the following bodies, each of which operates with consumers in mind:

TGAS

Finesse Windows Ltd is a member of The Glazing Arbitration Scheme (TGAS), the primary alternative dispute resolution scheme in the glazing industry.

WHICH? TRUSTED TRADERS

Which? is the go-to brand for trust and integrity throughout the UK and Finesse is proud to be an accredited Which? Trusted Trader, as well as a multi-time Which? Trusted Trader of the Month award recipient. In 2021, Finesse won the Which? Trusted Trader of the Year Award.

FENSA

FENSA is the government-authorised scheme that ensures all new window and door installations comply with current building regulations. Every door and window we produce is crafted to FENSA guidelines, and our continued accreditation is based on monthly spot-checks and project audits.

FAIRTRADES HOMEPRO

FairTrades HomePro provides our Insurance Backed Guarantee (IBG). An IBG is a mandatory requirement within the glazing industry and provides customers with unparalleled peace of mind. FairTrades independently checks every Finesse Windows installation and publishes customer feedback on their website.

BFRC

The British Fenestration Ratings Council is responsible for the assessment of the insulation properties of doors and windows, and they provide official ratings accordingly. Each of our windows is assessed and accredited, and we hold two direct licenses with the BFRC.

BUILDCHECK

BuildCheck carries out annual audits on all Finesse Windows processes to verify our continued BFRC accreditation. Spot checks across our design, manufacturing and purchasing processes verify that all our products meet prescribed specifications.

NO ROUGE TRADERS HERE

No Rogue Traders Here works with the councils and trading standards offices of Birmingham, Solihull, Wolverhampton and Warwickshire to verify the integrity and quality of Finesse installations. We are proud to be a recommended trader under the scheme.

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