We are proud to show off our list of credentials because we have worked hard to achieve them. The following are the accreditations that we have to put real time and effort into achieving and that represent real value to our customers.
Please find below the list of governing bodies that we are audited by and the reasons why we belong to them:
Which? exist to provide unbiased, straight forward advive to consumers to help inform them as to the best products and services to choose. We are extremely proud therefore to be accredited as a Which? Trsuted trader. Visit the Which Trusted Trade site here.
FENSA is the governing body responsible to ensure that companies operating under its scheme fit windows and doors that comply with current building regulations. Every Finesse window or door is designed and installed following FENSA guidelines. FENSA audit us on a monthly basis via spot checks on our work. Our FENSA registration number is: 10561. Visit us on the Fensa site here.
Our windows are assessed and accredited by the BFRC (British Fenestration Ratings Council). The BFRC are responsible to assess the insualting properties of a window and to officially rate them accordingly. We are proud to hold two licenses directly with the BFRC which are entirely unique to Finesse Windows Ltd. Visit us on the BFRC site here.
Buildcheck audit us on a yearly basis to ensure that every single window manufactured by us is worthy of the BFRC rating label it has been awarded. Buildcheck spot check our manufacturing and purchasing processes to ensure we consistently deliver products to the prescribed specifications.Visit the Buildcheck site here.
Fairtrades Homepro are our ‘Insurance Backed Guarantee’ providers. Fairtrades Homepro provide an independent check on every installation we undertake via feedback from our customers. All the feedback we get from our customers is published on their web-site. We would be delighted if you took the time to look at the comments our customers leave on their site.Visit us on the Fairtrades site here.
No Rogue Traders Here
We are proud to be recommended by ‘No Rogue Traders Here’ who monitor our installations and work in partnership with Birmingham, Solihull and Wolverhampton Trading Standards.Visit No Rogue Traders Here.
Finesse Windows Ltd is a member of the The Glazing Arbitration Scheme (TGAS) which is an independent ADR (alternative dispute resolution) scheme. TGAS is the primary ADR scheme for the Glass & Glazing industry.
CE Marking – windows & doors. Since 2013 it has been a statutory requirement for windows and doors to bear the CE mark. All Finesse Windows Ltd windows and doors bear the CE mark and a full version of the CE mark information can be found here and also in the receipt paperwork that accompanies each receipt upon payment.
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Welcome to Finesse Windows
The safety of our customers and our staff is paramount. We continue to follow all current Government legislation and adapt our processes accordingly. We are continually working alongside our Health and safety advisers, FENSA and HSE advice to ensure that our Covid Secure procedures are effective and compliant.
As it stands we are able to offer the following services for all of our products within the Covid rules currently set out:
- In home appointments to prepare sales quotations
- Remote, telephone appointments to prepare sales quotations
- In home technical surveys
- In home installations
- In home service calls
Please click here to see all our published rules and processes to keep everybody as safe as possible whilst we undertake our work.
We would like to thank all of our customers for your understanding and support whilst we are working through this challenging time – we will all get through this together.