We are proud to show off our list of credentials because we have worked hard to achieve them. The following are the accreditations that we have to put real time and effort into achieving and that represent real value to our customers.
Please find below the list of governing bodies that we are audited by and the reasons why we belong to them:
How Can We Help?
Which? exist to provide unbiased, straight forward advice to consumers to help inform them as to the best products and services to choose. We are extremely proud therefore to be accredited as a Which? Trusted trader. Visit the Which Trusted Trade site here.
FENSA is the governing body responsible to ensure that companies operating under its scheme fit windows and doors that comply with current building regulations. Every Finesse window or door is designed and installed following FENSA guidelines. FENSA audit us on a monthly basis via spot checks on our work. Our FENSA registration number is: 10561. Visit us on the Fensa site here.
Our windows are assessed and accredited by the BFRC (British Fenestration Ratings Council). The BFRC are responsible to assess the insualting properties of a window and to officially rate them accordingly. We are proud to hold two licenses directly with the BFRC which are entirely unique to Finesse Windows Ltd. Visit us on the BFRC site here.
Buildcheck audit us on a yearly basis to ensure that every single window manufactured by us is worthy of the BFRC rating label it has been awarded. Buildcheck spot check our manufacturing and purchasing processes to ensure we consistently deliver products to the prescribed specifications. Visit the Buildcheck site here.
Fairtrades Homepro are our ‘Insurance Backed Guarantee’ providers. Fairtrades Homepro provide an independent check on every installation we undertake via feedback from our customers. All the feedback we get from our customers is published on their web-site. We would be delighted if you took the time to look at the comments our customers leave on their site. Visit us on the Fairtrades site here.
No Rogue Traders Here
We are proud to be recommended by ‘No Rogue Traders Here’ who monitor our installations and work in partnership with Birmingham, Solihull and Wolverhampton Trading Standards. Visit No Rogue Traders Here.
Finesse Windows Ltd is a member of the The Glazing Arbitration Scheme (TGAS) which is an independent ADR (alternative dispute resolution) scheme. TGAS is the primary ADR scheme for the Glass & Glazing industry.
CE Marking – windows & doors. Since 2013 it has been a statutory requirement for windows and doors to bear the CE mark. All Finesse Windows Ltd windows and doors bear the CE mark and a full version of the CE mark information can be found here and also in the receipt paperwork that accompanies each receipt upon payment.
Our Showroom is open:
Monday to Friday 8:30am - 5:00pm
Saturday 10:00am - 4:00pm
39 Melchett Road
Free Home Survey
Free Home Survey with one of our home improvement consultants....
Registered in England & Wales: Finesse Windows Ltd, C/O Nicklin LLP, Church Court Stourbridge Road, Halesowen, B63 3TT Company Reg No: 1549969 VAT No: 346 3582 43
Complaints - Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use TGAS (The Glazing Arbitration Scheme) for dispute resolution. In the unlikely event of that we cannot remedy your complaint to your satisfaction and you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.
Finesse Windows Limited is an Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Lender (limited only to green deal finance plans). It also acts as a Broker, not a Lender, and offers credit facilities from a panel/one lender. The credit is subject to application and status.