FORGING THE FINESSE FAMILY

The Finesse Windows story began on 1st April 1981 when David Bridge and Peter O’Neil set out to change the way in which bespoke windows were designed, manufactured and installed, with the unswerving support of Glenda Bridge and Diana O’Neil. With just a single van, they created a business based on a carefully crafted products, fitted correctly with the customer at the heart of it all. Our company quickly became a local name you could trust in the Birmingham area with a strong belief that ‘It’s the installation that counts’.

Finesse’s early years saw double glazing becoming increasingly popular, the industry was growing rapidly and was helping to modify homes through the 1980s. Our first windows were aluminium as homeowners wanted an alternative to their draughty, rattling timber windows. But as demand moved away from aluminium the white Upvc market took off. Finesse was part of this architectural revolution and moved with the times always focused on what was best for home owners with aesthetics, energy efficiency and security in mind.

They knew things could be done differently and wanted to bring honesty and integrity to an industry that was seriously lacking in both. The company was built on family values and treating homes as our own. Our company flourished through the 90s and into the 00s. We were no longer just a window company but doors, conservatories, porches, garage doors and roofline services soon became essential parts of the Finesse offering, eventually leading to the company becoming a full home improvement provider.

We have always had a factory and a showroom so have always been able to welcome clients into our showroom ‘home’ and guarantee quality in our production but making the majority of our products ourselves. Customers are always welcome to tour the factory too and see where the ‘Finesse’ happens. A made to measure service handcrafted here in the Midlands. We take pride in our manufacturing heritage and are definitely a proud Brummie company in the heart of the city.

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Here is our Managing Director Russell Bridge aged 4 with his fathers van

Today - 40 years in the making

The company remains family run to this day, with siblings Russell and Ellie having grown up with Finesse in their DNA taking on leadership of the firm from their late father, David. The commitment to quality and service remains the same decades later, with a clear focus on treating all customers like they are part of the family. Bespoke quality products are accompanied by expertise and care on each and every project, our philosophy is to always deliver the best customer service from the first initial enquiry to the end of our Decade of Care guarantee period.

Today, we strive to offer an unbeatable service for anyone looking to improve their home. Whether customers are looking to improve energy efficiency, extend their living space or simply improve the overall appearance of their home, Finesse Windows can make a real difference. A wide range of products and unrivalled expertise ensure the right solution, no matter the requirements.

We always look to set ourselves apart from any other company in the Birmingham area by utilising experts in their field from our Design team to the Installers. All of our solutions are both practical and beautiful and every customer receives a personal touch, making for perfect, reliable results. A combination of products from handpicked partners and our very own handmade products means that our customers are always spoilt for choice ensuring ideal looks, and our experts are always on hand to help to decide exactly which parts of our range are right for every individual.

The family-based philosophy extends not only to the management team and staff, but also to the customers. We look to build a close relationship with absolutely everyone that we work with, as this allows us to really understand the requirements and plan our projects accordingly. The company has worked with hundreds of individuals in the residential, commercial and education settings and it is the bonds that we have formed with our clients that have allowed us to deliver to the highest standards time and time again. We offer a Decade of Care for every item that we install and we enjoy getting to know our customers over this period of time as we provide the very best After Sales service to keep your installation in perfect ‘Finesse’ condition.

When visiting our showroom today, it can be seen that we have come a long way from our beginnings back in 1981. Customers can see not only what we have to offer, but how it progresses from being an idea in their minds eye to coming to fruition through careful design and manufacturing. The showroom and factory may be packed with the latest technology and the largest team that Finesse has ever assembled, but the family philosophy has never changed. To this day, and well into the future, we will be looking ‘to provide our customers with the very best windows, products and service we can’.

If you’re looking to become a part of the Finesse Windows story and experience our values first hand, while also ensuring a home improvement experience unlike anything you will have seen anywhere before, be sure to get in touch with us via our contact page or even drop in to the factory showroom – we’re always happy to be of service.

Some proud moments in our history:

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  • Members of our team celebrating milestones of service for 25, 30, 35 years working at Finesse and serving our customers
  • Being short listed by Which? Trusted Traders to be one of their 2017 Which? Trusted Trader of the Year finalists from over 8000 companies
  • Winning Which? Trusted Trader of the Month for July 2017, July 2019, July 2020 and most recently July 2021. We are only the second company to have won the award on four occasions.
  • Supporting our NHS Heroes by donating over £2000 to Birmingham Hospital Trust during the COVID 19 Pandemic
  • Charity events for the Motor Neurone Disease Association from the Ice Bucket Challenge to cake sales to running the Birmingham ½ Marathon and The Wolf Run 10k, 20 day 100 squats Charity Challenge in aid of the WWF's Australian Wildlife and Nature Recovery Fund, riding as a team virtually from Lands’ End to John O Groats, Cancer Research Appeal wear your football shirt to work day
  • Worthy Cause Appeals – we fitted new windows and doors to a local landmark building Rowheath Pavilion completely free of charge as it was voted for by our community

Our Factory Showroom

Much of our project flexibility stems from the fact that our design and manufacturing teams are all based on site. Clients can visit our showroom at any time, either to see samples of our work or to get more deeply involved in their project on the factory floor. When specifications are agreed, our team of craftsman manufacture, all in house, your project with pride and with care.

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Our Team

The close-knit nature of our workforce ensures close communication between every member of the process, with designers, manufacturers and installers all able to draw on the knowledge and insight of each other, in conjunction with the client, to deliver a perfect result every time.

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Contact Information

Showroom & Factory Address:
39 Melchett Road
Kings Norton
Birmingham
West Midlands
B30 3HP

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