The Directors and Staff of Finesse Windows are pleased to announce that we have been shortlisted for the 2017 Which? Award for the category of Which? Trusted Trader of the Year.
The Which? Awards were launched in 2007 to celebrate and reward the best businesses in the UK. The Which? Trusted Trader of the Year Award showcases the best companies who have focused their businesses on what customers want and have delivered consistent high standards of customer service.
Based on a selection criteria including analysis of customer feedback, complaint handling, customer care, and having met the exacting standard required by Which? as part of the Trusted Traders scheme, we are ecstatic to be one of just 4 companies to the shortlisted nationally for their Trusted Trader of the Year Award 2017, out of the 1000’s of companies on their Trusted Traders scheme.
Which? Chief Executive, Peter Vicary-Smith said, “Consumers should be at the heart of every business. Brands that deliver excellent products and services for customers deserve to be recognised and rewarded.” He added, “This year’s shortlist reflects those businesses that strive to meet consumers’ expectations and go above and beyond to respond to their needs.”
Finesse Windows Managing Director, Russell Bridge, proudly commented “Its fantastic that all the hard work of our team is recognised; we know it is a bit of cliché that customer satisfaction comes first, but it really is what our business has been built on since we opened in 1981.”
“To be one of only 4 companies to be shortlisted alone is amazing and really does prove our mantra that everything is ‘designed, manufactured and fitted with care’, he added, “We are proud of our staff and everything we produce; all manufactured at our Kings Norton, Birmingham factory and showroom.
The winners of the Which? Awards will be announced at a Gala Dinner event to be held in May, with global brands such as Apple, John Lewis, Samsung and Marks & Spencer all up for different awards.
Read what our Customers say about us on Which? here.