We are really proud to have been recently awarded the Customer Satisfaction Excellence Award from the FairTrades Association, the UKs’ largest multi trade association.
With over 2100 customer references online, FairTrades has described Finesse Windows customer satisfaction scores as ‘truly exceptional’, with its average scores for Quality, Timeliness, Courtesy, Value for money and Overall Customer Satisfaction all rated over 9.5 out of 10. The award was presented at the Finesse showroom to Finesse Windows Managing Director, Russell Bridge by FairTrades Head of Marketing, Mark Schlotel.
Mr Schlotel commented “The team at Finesse have surpassed what is expected as standard, making a refreshing change in modern times.”
In a really momental year, family owned, Finesse Windows are celebrating their 35th Anniversary, and have recently also achieved Which? Trusted Trader accreditation. Mr Bridge commented, “Our core values, of Quality, Comfort, Security and Style are applied to every project we undertake, and are inherent in how we work with all our customers.” He added, “Designed, manufactured and fitted with care; is not just our strapline, it is our promise, and has been for the last 35 years!”
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Registered in England & Wales: Finesse Windows Ltd, C/O Nicklin LLP, Church Court Stourbridge Road, Halesowen, B63 3TT Company Reg No: 1549969 VAT No: 346 3582 43
Complaints - Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use TGAS (The Glazing Arbitration Scheme) for dispute resolution. In the unlikely event of that we cannot remedy your complaint to your satisfaction and you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.
Finesse Windows Limited is an Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Lender (limited only to green deal finance plans). It also acts as a Broker, not a Lender, and offers credit facilities from a panel/one lender. The credit is subject to application and status.