We are exceptionally proud to announce that Finesse Windows have been chosen by the UK premier Consumer Association, WHICH?, as their 2021 Which? Trusted Trader of the Year. The awards, now in their 15th year, celebrate the companies that consistently get it right for their customers across a variety of sectors including Banking, Insurance, Home Entertainment, Car and Appliances. The awards are impartial, independent and rigorous, and recognise the very best businesses in the UK including the likes of Lexus, Amazon, Samsung and John Lewis to name but a few
"Becoming a Which? Trusted Trader is a hallmark of great customer service, and our rigorous application process means that only the best local businesses can join. The Which? Trusted Trader Award seeks to highlight the best of the best, and I’m thrilled to say that this year that accolade goes to Finesse Windows Limited. They are truly ambassadors of the Which? Trusted Traders endorsement” WHICH?
Since joining the Which? scheme In 2016, Finesse Windows have been awarded the Which? Trusted Trader of the Month award on four occasions and in 2017 were runners up in the Which? Trusted Trader of the Year awards.
Finesse Windows Managing Director Russell Bridge commented, “We were fortunate enough to have been nominated for the award in 2017 but we didn't win on that occasion. In the four years since we have worked hard to try to continually impress with our focus on customer care and excellence in our field in line with the principles set out by Which? Trusted Traders. All of the credit for this award goes to our team. Every one of them has a unique and important part to play in the success of every project we undertake.”
“Like all businesses - our business has faced and overcome an unprecedented set of challenges in the last 18 months. Everybody has stuck together and supported each other in the most difficult of circumstances. 2021 represents the 40th year of continuous trading for our family business so it's a double celebration for us. This award is the ultimate accolade and we are hoping to use it as a powerful springboard into the next few years and beyond.”
He added, "In a marketplace such as ours that is so competitive it's wonderful to be able to differentiate yourself based upon the experience you can provide your customers. We believe that the Which? Trusted Trader scheme goes hand in hand with this philosophy so we would advocate absorbing it into the very core of what you do - whichever industry you are in.”
At Finesse Windows we really believe this is a fitting way to celebrate our 40th year of trading; we believe this award recognises the efforts put in by our staff, now and over the past 40 years and also into the future on every single project we work on, and truly shows WE CARE.