Finesse is a local firm and we spent a lot of time reviewing which companies to consider to replace all of our windows. This was a big job of 15 very large windows, 2 sets of French doors, replacement porch and new composite front door. From the initial site visit with Bob in sales, through to the fitting and follow up snagging, I can honestly say the whole team were nothing but professional, hard working with great customer service. It took several iterations of the plan to get to our final agreement and Bob in Sales was very patient and happily adjusted until we were happy. The office staff kept us informed of every step and ensured the deposit protection scheme was in place. We had a young crew fit the windows and they worked non stop for a week. Will and his crew were so polite and friendly. They are a credit to the company. They just worked solidly throughout the day. Their work was assessed by Ray for quality assurance and he ensured that all follow up snagging was logged and completed. We felt valued as a customer and listened too, answering all of our questions. We’re very happy with our lovely new windows and doors. I wouldn’t hesitate to recommend Finesse Windows.