Kathy Cole

Brilliant service from Finesse windows. Has been smooth from start to finish of replacing all 10 windows in our house. Little to no damage (1980s house) and such professional fitters (Steve and Nick). Thank you! Would highly recommend. Kathy and Brad

· a month ago

Jean Taft

This is the best Company to buy window and doors, their product are of a high standard, their fitters work to a high standard, I've used them on 2 different property, their sales team are a high stranded their is no pressure sale there to meet your needs

· in the last week

Chris Joyce

Having made the decision on the Crittal style doors to complete our home renovation we selected 3 suppliers to design and quote for our requirements. Finesse were one of the selected suppliers and upon contacting them by phone, they thought a home survey might be beneficial. The home survey by Dominic was very easy going and he was then able to provide an accurate quotation for the frame, doors and side panels. We then made an appointment to visit the Finesse showroom in Birmingham were made to feel very welcome. Dominic took a lot of time to explain the various options in design he thought would work best for our renovated home. Dominic advised the expected delivery and installation time we should expect if we went forward with Finesse. He also talked us through the process from the point of ordering, paying deposits, and the stages of their insulation teams providing ongoing updates. We went ahead with Finesse and the process was exactly the same as Dominic explained and the ongoing contact from the insulation teams providing was superb. Finesse provided a few options for the dates for the doors to be installed and were totally flexible to suit our availability. The fitters were punctual, polite and did everything possible to sheet the entire property to protect our floor, walls and furniture. They took their time to fit the Crittal doors to make sure everything was perfect and once the work was completed they took time to run through the workings, maintenance and cleaning of the doors. They took time to clear up their work area and ensured the work site was left clean and tidy. Finesse were the correct choice for our Crittal doors and we wouldn’t have any hesitation using them again, or recommending them as a reliable and trustworthy supplier.

· 3 months ago

Martin Protty

Excellent workmanship. Jamie and Maisie were a pleasure to have working at my home....were hard working, professional and very courteous and considerate. The product itself ( conservatory roof replacement and two windows) looks great and high quality. Very impressed all round and are highly recommended.

· 3 weeks ago

Holly Austin-Davies

We could not fault Finesse Windows, they were perfect from the word go. Bob listened to what we wanted, made genuinely helpful suggestions (especially for two people who know nothing about double glazing and doors) and worked within our budget to get us exactly the look we wanted. This was really important to us, as we wanted to keep the victorian-ish look of our two-up-two-down but without the huge expense of wooden windows. The company kept us fully updated throughout the process of designing, manufacturing and fitting the windows and doors we settled on, and the fitters themselves worked like absolute tigers to get the job done. We were amazed at how little mess they made and how neat the job was - with an old house, we were expecting half the plaster to come off, but we only have a couple of very neatly filled patches to repaint. We even had a follow-up visit the next day to check we were happy with everything and give us some guidance on how to care for our new windows and doors. We have never had double glazing installed before and were wary about the horror stories you hear. Our experience with Finesse was perfect from start to finish and we would wholeheartedly recommend them to others.

· 5 months ago