There are over 8,000 Which? Trusted Traders eligible for this award across the UK so we are extraordinarily proud to once again be recognised as the best of the best, having won the award previously in July 2017.
The judges were impressed by the continued customer service innovations, top-notch reviews and lots of charity work in recent months which helped us win the title again.
The key to success for Finesse Windows is to put service at the heart of everything we do. Continued investment in staff, system and process improvements mean that we are the direct opposite of what you might expect from a typical Double Glazing window company.
Aftercare has always been key to our approach, with our Designers now visiting all customers post installation with a small thank you gift and to check on complete customer satisfaction.
To further improve our customer’s experience we are working to launch a real-time digital customer order update system later this year.
Our charity and community outreach work simply fits perfectly with our company ethos of “We care”; its what sets Finesse Windows apart from other businesses.