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Kings Norton based Window, Door and Conservatory manufacturer receive TWO awards for 2005. - 14/02/2006

Both the Conservatory Fabricator of the Year and, for the second year running, the Customer Service award went to Finesse.

All over the United Kingdom manufacturers and installers have been anxiously awaiting the results of these coveted awards. “They recognise the best of the best”, said Paul Lindsay, General Manager for Swish Windows and Doors Systems, when presenting the award at their luncheon at the De Vere Belfry Hotel. “In our opinion the standards of manufacture and service being provided by Finesse are second to none in the country and the feed back we have seen from their customers endorses this”.

Andy Fitzgerald, Installations Director for Finesse, replied “in April 2006 our business is 25 years old, when we started the company we made one simple decision, to give our customers the best products and service we could. We have, and because of this have built a very successful business and gained a first class reputation”. Andy added “we would like to thank our suppliers for these awards, but more so we would like to thank our customers for their comments and support, everyone in the company is delighted”.

Finesse manufacture high specification windows, doors and conservatories in their Melchett Road factory, using five chamber PVCu section, Ultraframe roofing systems, energy efficient glass and Super Spacer units, they also retail the full range of Swish PVCue Roofline and Cladding products. They moved into their new factory just over 2 years ago also building a superb showroom on site to display their products. The latest machinery was installed along with state of the art computerised technology. When customers visit the showroom they are also invited to tour the factory. “It’s no surprise that Finesse have received the Customer Service award for the second year in succession” said area manager Malcolm Gibson, “they really do know how to look after their customers”.

“Business has been very good in 2005” said David Bown, Sales and Marketing Director for Finesse, “the increase in conservatory orders has been particularly pleasing and with 42 percent of total sales coming as a result of existing customers having more work done or recommending Finesse to friends and relations we know we are building on our reputation for excellent work”.

Andy Fitzgerald added “our installation teams are very experienced, they do a great job and really do care about our customers’ homes. It’s very easy to say you’ the best, so it’s great when you receive recognition like these awards to prove what a good job you are doing”.